Thinking of buying pet stuff online? Not sure if Chewy is legit? Here’s all the details you need to make an informed decision! Save time, money, and effort by getting familiar with Chewy’s policies and customer service. Get informed today!
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Quick facts: Is Chewy Legit
- ✅ Chewy’s gross merchandise value has increased from $3.5 billion in 2018 to $8.7 billion in 2020, according to Statista.com.
- ✅ Chewy had over 12 million customers in 2020, according to the Motley Fool.
- ✅ Chewy’s stock has increased by almost 200% since its initial public offering in June 2019, according to Yahoo Finance.
- ✅ Chewy was named one of America’s Best Employers in 2020 by Forbes.
- ✅ Chewy had an average customer retention rate of 90% in 2020, according to Digital Commerce 360.
What is Chewy?
Chewy is a renowned US-based online pet supply store. They offer a huge variety of products, from food to medicine and toys. Plus, they have quick delivery, superb customer service, and a “My Prescriptions” section. This allows customers to refill prescriptions without going to the vet. Chewy even offers express shipping and automatic delivery. Plus, item descriptions on each product page are provided, including customer reviews and ratings. Lastly, Chewy offers exclusive discounts and promotions year-round. All these features make Chewy the top choice for buying pet supplies online.
Overview of Chewy
Chewy is a pet product retailer that makes it easy to get essentials. It carries top-rated brands, such as special formulas for cats and dogs, toys, food, supplies, and accessories.
What sets Chewy apart? It offers free same-day shipping on orders over $49. Plus, the customer service team is always ready to help customers find what they need. Also, Chewy has a subscription service where customers can set up automatic shipments of their favourite items. Never worry about running out of supplies again!
Services offered by Chewy
Chewy is an online retailer that provides pet items – food, treats, and other care products. They specialize in doggy goods and nutrition, but also stock supplies for cats, birds, reptiles and other animals. Plus, they offer a range of services like personalized feeding plans, vet consultations and automated food orders.
Chewy also offers free shipping on orders over $49, with a 100% satisfaction guarantee (including returns within 30 days). With so many options available, Chewy is fast becoming a go-to for pet supplies online.
Is Chewy Legit?
Is Chewy Legit? Many pet owners ask this question when picking an online pet store. Chewy is a web-based shop that deals in pet food and other pet-related products. People are increasingly choosing Chewy for their pet needs, due to its great selection and convenience. So, is Chewy legit?
The answer is YES! Chewy is a reputable business which offers fantastic customer service and an array of top-notch products. You can contact the customer service team through phone, email or live chat, 28 hrs per day, 7 days per week. Moreover, the website is encrypted to protect your personal details from misuse. Plus, all orders come with a 100% satisfaction guarantee, so you can buy with confidence. In addition, they collaborate with famous shipping companies such as FedEx and UPS, to ensure fast delivery across the US. All in all, Chewy is surely a legitimate business providing amazing products and services.
Reviews of Chewy
Chewy.com is an online pet supplies and pet food shop. People can buy pet meds, beds, toys and more there. They often appreciate the prices and the convenience. So, is Chewy legit?
To answer that, let’s look at reviews from customers. On Trustpilot and Sitejabber, people have given Chewy 4 stars or higher. Many customers say they are happy with Chewy’s service. So, yes, Chewy is legitimate. They offer quality products, good prices and quick customer service.
Customer satisfaction ratings
Customer satisfaction ratings are essential for evaluating an online retailer’s legitimacy. At Chewy, we take customer feedback and satisfaction seriously. Our goal is to provide customers with an exceptional shopping experience – fast delivery, accurate orders, and helpful customer service. To ensure these goals are achieved, we monitor customer satisfaction ratings through reviews on websites such as TrustPilot and Better Business Bureau (BBB).
On TrustPilot, Chewy has an impressive 4.9/5 star rating based on over 315 thousand reviews! Chewy has earned an A+ rating from BBB, which evaluates businesses based on accountability and transparency. We strive to keep these ratings high by promptly and efficiently resolving any customer issues.
BBB accreditation
The Better Business Bureau (BBB) is an independent organization that sets and upholds standards for ethical business behavior. It reviews customer complaints, collects customer reviews and assigns a numerical rating. Businesses that are “accredited” by the BBB have met certain standards of honesty and trust.
Chewy is proud to be BBB-accredited and have an A+ rating, the highest possible. This accreditation is important as it shows a commitment to customers and trustworthiness. Chewy is renowned for being one of the most reliable and honest pet retailers online. Customers can trust when shopping on the site that their information and products are secure.
Advantages of Shopping at Chewy
Chewy is a renowned online pet products retailer. It offers thousands of items from varied categories and great customer service. Plus, Chewy provides access to products not easily found in stores. Chewy’s prices are competitive, plus there are sales and discounts regularly. Plus, fast delivery – most orders arrive within 2-3 days of purchase. Shipping is free over a certain price – so you can provide for your pet without spending too much.
Lastly, Chewy’s AutoShip program allows you to set up regular deliveries for your pet’s needs – making it easier to keep your pet happy and healthy!
Low prices
Chewy is proud to offer customers the lowest prices. We make sure our prices are competitive, so we have a team that price matches. Plus, we give free shipping on select items if you spend $49 or more. Further, flat rate shipping is available for orders under $49 ($4.95) and free two-day shipping is provided for select items with no minimum purchase required.
Wide selection of products
Chewy offers a massive selection of products – from pet food, supplies and treats, to toys and apparel! Even specialized items like grain-free pet food and prescription diets are up for grabs. Customers can shop with ease by browsing categories such as brands, breeds, life stages, and dietary considerations. Plus, the website provides helpful guides to ensure you select the perfect product. No wonder Chewy is one of the top U.S. pet stores on the internet!
Convenient shipping options
Chewy offers customers a great selection of shipping options. You can choose when and how you want your order to be shipped. Free standard delivery typically takes three to seven days. You can also pick express delivery like standard two-day, priority one-day and same-day. Plus, Chewy ships to places outside the continental United States.
Customers rave about Chewy’s shipping choices and speedy delivery times. Many reviews suggest that they’d recommend Chewy to friends and family. So, Chewy is a great and reliable online shopping experience for pet owners who need quick access to quality products with plenty of easy shipping solutions.
Disadvantages of Shopping at Chewy
Chewy is an online pet store. It has lots of products such as food, toys, and health care items. But shopping at Chewy can be challenging. Here’s why:
- Limited selection – You may not find what you need.
- No in-store help – If you need help, there’s no one to talk to.
- Price hikes – Prices may go up, and items may run out quickly.
Overall, Chewy is convenient and has a lot of pet stuff. But it may be lacking in customer service and cost more than in-store retailers.
Limited customer service options
Chewy is real, but it has few customer service choices. You can phone or email customer service reps. But there’s no live chat or other fast way to reach them. That’s a problem if you need help straight away.
The customer service team can answer general questions, but not product-specific ones like how to put something together. You’ll have to look on other websites or forums for help with that.
Basically, Chewy is real but it doesn’t have the customer service options some customers want.
Lack of brick-and-mortar stores
Chewy is an online store with no brick-and-mortar shops. This means customers can order from the comfort of their homes. But, how do shipping and returns work with Chewy?
For one, items must be shipped to customers’ homes. To make sure products arrive safely, Chewy offers free standard shipping on orders over $49. Plus, expedited delivery is available at an extra cost.
When it comes to returns, customers can do so without penalty within 60 days of purchase. Proof of purchase or account info is needed. However, customers may need to pay for return shipping depending on the product and brand.
Conclusion
Chewy is a pet product retailer that’s legit! They offer quality goods at prices that won’t break the bank. Plus, their customer service is aces and shipping’s free for orders over $49. It’s super easy to use their mobile app and website – shopping for pet supplies has never been simpler.
In conclusion, Chewy is the go-to for pet owners. Their large selection of products, helpful customer service and convenient app/site make them an outstanding online retailer.
Summary of Chewy’s legitimacy
Chewy is a reliable pet store. It was founded in 2011 and has collaborated with some of the biggest pet brands. They are based in Florida and employ over 10,000 people. Chewy’s customer service reviews are positive and they offer competitive prices. This makes them one of the top online pet stores.
Chewy also provides services such as
- curbside pickup,
- free shipping,
- same-day delivery,
- autoship discounts,
- free returns,
- and 24/7 customer service.
All these features make Chewy a great option for buying pet supplies online.
Final verdict on Chewy’s legitimacy
Chewy is a legitimate online pet retailer – that’s for sure! It’s a trusted source for pet owners of all kinds. Prices are competitive, delivery times are reliable and the selection is amazing – over one million products! Plus, the customer service team is always there to answer your queries or address any complaints.
All signs point to Chewy being a trustworthy spot to get pet items. Low prices and a wide selection make it a great alternative to traditional pet stores. Need food, toys or supplies? Chewy has it all at great prices with fast delivery. The customer service team is also ready to assist when necessary.
Lastly, the many positive customer reviews confirm Chewy’s legitimacy – so go ahead and buy items for your pets without worry!
FAQs about: Is Chewy Legit
Q: Is Chewy a legitimate company?
A: Yes, Chewy is a legitimate company. Chewy is an online retailer that specializes in pet supplies and products. The company is based in the United States and was founded in 2011. Chewy is a trusted source for pet owners and is committed to providing the best customer service and selection of pet products.
Q: Does Chewy have a physical store?
A: No, Chewy does not have a physical store. Chewy is an online retailer that ships pet supplies directly to customers. Chewy does not have any physical stores.
Q: Is Chewy safe to shop from?
A: Yes, Chewy is a safe place to shop. The website is secure and your information is kept safe and secure. Chewy also has a great return policy and customer service team that is available to answer any questions or concerns you may have.