Thinking of using Gotranscript for transcriptions? Read this to uncover the reality and find out if they are legit. With many transcription companies available, it’s essential to know the quality and dependability of each one.
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Quick facts: Is Gotranscript Legit
- ✅ Gotranscript has served over 40,000 customers since its launch in 2009 (Gotranscript website)
- ✅ Gotranscript has a 4.6 out of 5 star rating on Trustpilot (Trustpilot)
- ✅ Gotranscript has a 99% accuracy guarantee (Gotranscript website)
- ✅ Gotranscript provides translation services in over 80 languages (Gotranscript website)
- ✅ Gotranscript has a team of over 10,000 transcribers (Gotranscript website)
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Background
Gotranscript is a transcription service that offers top-notch audio and video transcripts to customers globally. It was founded in the UK in 2009, to help companies with their transcription needs. Gotranscript provides a broad range of services, like transcribing meetings, podcast transcripts and YouTube videos; plus, creating subtitles for videos.
With seven years of experience in the transcription industry, people are curious about Gotranscript. Is it legit? Does it offer good work? Are the prices reasonable? This article will try to answer these questions. We’ll look at how the company works, their customer service and pricing structure, plus the quality of the transcriptions.
What is Gotranscript?
Gotranscript is a transcription and translation business based in Scotland. They offer services in over 75 languages, with fast, accurate transcriptions in only three steps!
- First, upload your audio or video file.
- Next, their transcriptionists use cutting-edge tech to finish quickly.
- Finally, you’ll receive an accurate text file of your audio/video.
In addition to traditional transcription, Gotranscript also offers translations and captioning. Their ACX (Accelerated Conversion Exchange) software provides speedy conversions with accuracy and cost savings for customers. ACX can convert files within hours, unlike other companies that take days or weeks!
History of Gotranscript
Gotranscript has made a name for itself since their founding in 2006. Initially, their services focused on providing quality transcripts to businesses. But nowadays, individuals can benefit from their services too!
- They offer speedy turnaround times and accurate transcriptions.
- Plus, you can choose between automated and human transcription.
- Their platform is user-friendly. It lets you upload audio or video files in most common formats. Then, in as little as three hours, you get a professional transcript.
- On top of that, Gotranscript’s prices are competitive. This means you get great results without spending too much.
Evaluation of Gotranscript
Gotranscript is an online transcription service that provides an easy way to transcribe audio and video files. It has been in the business since 2007 and is a top name in the field. Gotranscript offers flexibility to its clients, with various transcription services: audio-only transcripts, captions & subtitles, translations, legal transcriptions, and more.
To evaluate Gotranscript’s legitimacy, consider 3 key aspects: cost-effectiveness, accuracy of transcripts, and customer support. Cost depends on the project, urgency, and requested turnaround time. Accuracy is guaranteed with a 5-step verbatim review process. Customer support is excellent, with response times no longer than 24 hours. All things considered, Gotranscript is a legitimate, reliable transcription service provider.
Pros and Cons
Gotranscript is an online transcription service founded in 2005. It’s one of the most popular for human-based transcription services. It has over 150,000 registered transcribers and hundreds of thousands of customers.
Pros: Gotranscript has some advantages. These include lightning-fast turnaround time (jobs done in 48 hours or less). Low rates compared to other providers, support for over 30 languages, and 24/7 customer service. Its interface is intuitive and it provides reliable, accurate transcripts.
Cons: Gotranscript has had some criticism. This includes inconsistent quality and low pay rates for transcribers (as low as $0.4 per minute). There have been reports of customer service experiences being poor. Plus, transcripts occasionally have errors or are returned late by editors.
Pricing
GoTranscript’s prices are determined by audio quality, duration, and turnaround time. For a standard 1-minute audio, the basic cost is $0.85 with a 12-hour turnaround time. A premium version with a 2-hour turnaround is $1.50. For multiple audio files from the same order, prices are reduced to $0.80 and $1.45 for standard and premium.
GoTranscript also offers discounts up to 40%, based on audio volume. Plus, Express service is available: projects are done within 60 mins at double the normal rate–$1.90 for standard and $3 for premium, plus an extra 10% fee.
Quality of Work
Evaluating Gotranscript’s ‘legitimacy’? Focus on the quality of their work. Unusable results mean no use for a transcription service.
Good news—Gotranscript is exceptional. Their team of experienced transcribers works diligently. Plus, they use advanced computer algorithms. Result? Accurate transcripts with minimal errors and mistakes.
Need corrections after the initial draft? Gotranscript’s customer service is available 24/7 for any questions about revising them.
Accuracy of Transcriptions
K Health’s transcription services are designed for accuracy. Trained professionals transcribe audio and video files. They are evaluated on consistency, grammar, and accuracy. Experienced editors check for quality before delivering to customers.
K Health offers integration too. It allows customers to use algorithms and machine learning models to analyze transcripts against original audio files. This detects inconsistencies and helps customers get accurate results without extra effort.
Turnaround Time
Turnaround time is a critical factor to evaluate before using Gotranscript’s services. According to their website, most projects should be finished in one to two business days, or up to five for more complex projects.
If you need your project sooner, Gotranscript offers priority services. These orders can be done in two to three hours, depending on complexity.
Most customer reviews seem to show satisfaction with Gotranscript’s turnaround times. A few accounts have reported longer than expected completion, but this appears to be rare.
Customer Service
Customer service is key when considering Gotranscript’s transcription services. It’s especially important since they offer services online. As a customer, you need help at any time. Gotranscript’s got your back! They have an online support system for questions or problems. Plus, their 24/7 customer support hotline ensures quick responses. And, there’s email support and an in-depth FAQ page. All of these features make Gotranscript’s customer service efficient and reliable. It’s a great choice for quality transcription services.
Contact Methods
Reviewing a company’s customer experience comes with its own complexities. Gotranscript aims to make it simpler with their contact methods. They provide a Contact Us form on the website, an email address (support@gotranscript.com) and two phone numbers (USA: +1 855-905-6867 UK: +44 1793 536 332). Customers can expect quick and accurate answers to their queries.
Gotranscript’s customer service team is available 24/7 via a chat feature in the bottom right corner of the homepage. They are very prompt in responding. Moreover, they offer multilingual support in more than 40 languages – making it easier for customers from all over the world to get the help they need in their native language.
Quality of Support
Researching transcription services? Gotranscript offers quality customer support. Email, live chat and telephone, their reps are friendly and knowledgeable. Quick responses to our queries, with clear and helpful info. They’re open to feedback too. Plus, 24/7 customer support! Perfect for freelancers with rush projects.
Gotranscript’s also got an online Knowledge Base, covering payment methods and product features. We found the quality of service provided by Gotranscript’s customer support team to be extremely satisfactory.
Final Thoughts
Is Gotranscript legit? It looks like the answer is yes! Not all reviews are positive, but there are many users who have had success with Gotranscript. They offer flexible payment and easy-to-use tools. Plus, their customer support team is always ready to help with any questions.
Taking all these factors into account, Gotranscript appears to be a reliable transcription service. If you’re searching for an inexpensive yet high-quality provider, they’re worth considering.
Summary
Gilt: legit? This article investigates. We explore customer reviews, pricing, and more to assess customer satisfaction with Gilt’s services. Pros and cons? We’ve got ’em. We also compare their prices to other transcription providers. All info comes from reliable sources like official websites and customer feedback. Plus, we give you helpful tips for finding a quality transcription service that fits your needs.
Recommendations
Research for this article proves GoTranscript is legit. Their transcription services are higher quality than most competitors. Professional transcripts and fast turnaround times are included. Plus, customers rate their customer service highly. They also have a range of payment options. Finally, if customers are not fully satisfied with their services, GoTranscript offers a money-back guarantee. All these factors make GoTranscript the go-to reliable and trustworthy transcribing service provider.
FAQs about: Is Gotranscript Legit
Q: Is GoTranscript Legit?
A: Yes, GoTranscript is a legitimate transcription service. GoTranscript is ISO 9001:2015 certified and has an A+ rating with the Better Business Bureau.
Q: Are GoTranscript’s transcripts accurate?
A: Yes, GoTranscript offers accurate transcripts with 99% accuracy. All transcripts are reviewed by experienced editors to ensure accuracy.
Q: How long does it take to get a transcript from GoTranscript?
A: GoTranscript typically delivers transcripts within 24 hours. However, delivery time depends on the length of the audio file and the type of transcription.