Planning a vacation? Wondering if Hotels.com is reliable? Be surprised! Our guide can help you decide if it’s legit. Get the truth about this website now!
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Quick facts: Is Hotels.Com Legit
- ✅ Hotels.com is rated 4.7/5 stars from over 203,000 reviews, according to Trustpilot. Source: Trustpilot
- ✅ Hotels.com was ranked 4th in the J.D. Power 2019 North America Hotel Guest Satisfaction Study. Source: J.D. Power
- ✅ Hotels.com has over 5 million properties in more than 200 countries and territories. Source: Hotels.com
- ✅ Hotels.com has an A+ rating from the Better Business Bureau. Source: Better Business Bureau
- ✅ Hotels.com has been used by over 80 million customers since it was founded in 1991. Source: Hotels.com
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Introduction
Hotels.com began in 1991 and is now one of the top online travel booking websites. It offers over 200,000 hotels in more than 20,000 locations. Customers can search for flights, car rentals, and vacation packages. Hotels.com is part of Expedia Group which is traded on Nasdaq.
Using Hotels.com has advantages. It has a wide selection of hotels and a 24/7 customer service team to help with queries. Plus, customers get discounts for multiple night bookings. All this means Hotels.com is a safe and reliable way to book stays.
Overview of Hotels.com
Hotels.com is an online travel business. It provides customers with access to a variety of hotels, resorts and other accommodations from around the world. It offers deals and reviews on hotel stays. Customers can book their hotel stay through the website or by calling customer service. There is also an app for Android and iOS phones, allowing users to book from anywhere.
Hotels.com is legitimate, offering affordable and luxury hotels in over 200 countries. It is backed by Expedia Inc., one of the world’s largest online travel companies. There is also a rewards program. Customers earn rewards points for each booking they make. These points can be used towards future bookings or upgrades on existing stays at select hotels.
History of Hotels.com
Hotels.com was founded in 1991 by two entrepreneurs, David Litman and Robert Diener. It was originally called “Lodging Reservations Network”. In 2001, it changed its name to Hotels.com. It is owned by the American Travel Corporation. This company also owns other well-known travel websites like Expedia, Orbitz, and Travelocity.
In 2020, Hotels.com had over 400,000 properties listed worldwide. It processed over 50 million room nights each year. There are a variety of options for booking accommodations. These include hotel chains like Hilton or Marriott. They also offer independent properties like Bed & Breakfasts or Vacation Rentals.
Hotels.com rewards customers with points. These can be used to get discounts on future bookings. To get the best deal for your stay, Hotels.com provides helpful advice. This includes:
- Figuring out room sizes
- Amenities offered at each hotel property
- Average nightly rates from their price comparison tool
Services Offered
HS Gill is an online travel agency that caters to travelers. Their services include buying plane tickets, booking hotels, car rental, pre-planned trips, cruises and more. They also have customer support which can be reached by email, phone or social media.
To make sure customers get the best deal, HS Gill offers discounts and special packages. This helps customers save money and ensures they’re getting quality service.
Furthermore, HS Gill is accredited by the American Society of Travel Agents (ASTA), making them reliable and trustworthy.
Pros and Cons of Hotels.com
Hotels.com has been an online hotel booking service since 1996. It provides a variety of hotels, from budget to luxury, worldwide. Its convenience and ease of use is a major perk, along with its great customer service.
You can find advantages on Hotels.com like easy-to-use website, fantastic customer service, and a wide selection of hotels internationally. Great deals are available if you know what you need or can be flexible with travel dates.
The cons of Hotels.com include:
- Higher prices than competitors;
- Not always having the best deals;
- It may take more time to search for the right option.
Pros
Hotels.com is legit and reliable. It has a variety of accommodation types to fit all budgets – from luxury resorts to budget hostels. The website is simple to navigate, with easy tools for requesting and booking reservations. Furthermore, Hotels.com offers discounts on many properties. This saves travelers money on their trips.
Moreover, customers can take advantage of their rewards program. They get free nights at partner hotels after they accumulate enough points from bookings. In conclusion, Hotels.com is dependable for booking hotel rooms online. Plus, it’s great for saving money when traveling.
Cons
Hotels.com is a booking site that links customers to hotels and other accommodations worldwide. While it offers convenience, there are some potential drawbacks to consider before making a booking.
- For instance, discounts for rooms may be available, but with strict cancellation policies that can be tricky. Plus, fees may be charged if the reservation is cancelled or changed.
- Additionally, prices on Hotels.com may be more expensive than those found on the hotel’s website or other booking services such as Expedia or Priceline – so it’s always worth comparing prices.
- Finally, some customers have reported billing issues when trying to pay for their reservation online, so always check your bill before payment.
Customer Reviews
Customer reviews are a must for websites like Hotels.com. They show potential customers what to expect from the services offered. Reviews provide a detailed account of customer experience. This helps people assess the reliability and quality of Hotels.com.
Reviews can help travelers book the best hotel. They can read firsthand accounts from others who have used Hotels.com. This gives an idea of whether or not the website is trustworthy. Negative reviews alert potential customers about any issues they may encounter when booking a room.
Positive Reviews
Downwae is a website that helps travelers. It gives reviews and ratings on hotels, accommodations, and other services. It’s great for people who want to find the best places to stay. It gives users an inside look at what they can expect.
Downwae focuses on affordability. It uses travelers to give ideas about places to stay that are good value. People can get unbiased reviews and info. They can make wise decisions when booking a stay.
Plus, Downwae gives discounts and promotions on select hotels. These are for registered members only.
Negative Reviews
When looking into Naked Wines, pay attention to the bad reviews. This is a great way to find out if a firm is real or not. Complaints about Naked Wines include limited wine types and customer service troubles with returns. They are also said to be expensive compared to other stores. Lonely Planet also gave a negative review, saying the website is not genuine and just for show.
Read all reviews, especially ones from reliable sources like Lonely Planet. It is important to do this when researching any firm.
Conclusion
Is Hotels.com legit? Absolutely! It’s a secure site for bookings and payments. Plus, the customer service team is friendly and knowledgeable. Payments are reliable and secure, so customers don’t need to worry about their financial info. And even better, Hotels.com has discounts and promotions that can save you money.
All in all, it’s an excellent platform for booking hotel rooms.
FAQs about: Is Hotels.Com Legit
Q1: Is hotels.com a legitimate website?
A1:Yes, hotels.com is a legitimate website that is certified by the Better Business Bureau.
Q2: How safe is it to enter my credit card information on hotels.com?
A2: Hotels.com uses secure encryption technology to protect your credit card information, making it safe to enter your information on the website.
Q3: Can I book my hotel room on hotels.com?
A3: Yes, you can book your hotel room on hotels.com. The website offers a variety of hotels and rooms for you to choose from.