Are you wondering if Kiwi.com is legit? It’s normal to feel overwhelmed by all the online reviews. We can help! Is Kiwi.com a reliable travel provider? Let us share the truth with you!
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Quick facts: Is Kiwi.Com Legit
- ✅ Kiwi.com has been in business since 2012 and has served over 11 million customers worldwide – Source: Kiwi.com
- ✅ Kiwi.com is rated 8 out of 10 on Trustpilot based on over 8000 reviews – Source: Trustpilot
- ✅ Kiwi.com has won numerous awards, including the 2020 Tnooz Award for Best Airline Booking Platform – Source: Tnooz
- ✅ Kiwi.com provides a 24/7 customer service team – Source: Kiwi.com
- ✅ Kiwi.com offers a money-back guarantee on certain types of tickets – Source: Kiwi.com
Introduction
Kiwi.com is an online travel agency, created in 2012, offering easy and economical flight and hotel bookings. It has become a well-known website in the travel world. But, is it safe to use? Let’s find out!
What makes Kiwi.com distinctive? Is it dependable? Does it keep its word? All questions that should be answered.
What is Kiwi.com?
Kiwi.com is a Czech Republic-based travel aggregator and booking platform. It was founded in 2012 and is a renowned online travel agent. It offers travelers a vast range of flights, hotels, car rentals and activities from multiple providers across the globe. Furthermore, it provides personalized customer service, 24-hour support, a risk-free cancellation policy and multiple payment options.
The website focuses on customer satisfaction by providing travel solutions that are easy to use and tailored to individual preferences and budget. On Kiwi.com, customers can compare thousands of airlines and hundreds of thousands of hotels to find the best option for their journey.
Additionally, the “Virtual Interlining” feature allows customers to compare flights from multiple airlines using alternate routes or layovers at airports they wouldn’t normally consider flying through when searching on other websites. This makes searching for flights convenient, efficient and cost effective for Kiwi users – making it ideal for travelers seeking deals on airfare or accommodations.
Is Kiwi.com Legit?
Kiwi.com, or Skyscanner, is a legit travel website with a user-friendly interface. It helps travelers find the best flight options for their needs. This website offers flights from multiple airlines, so customers can get tickets at competitive rates.
Moreover, it has 24-hour customer service to help with booking and cancelling trips. Plus, the Safe Booking Promise Guarantee gives customers a full refund if anything goes wrong while booking or during their trip. As such, travelers can be sure that using Kiwi.com is secure when finding and booking flight tickets.
Reputation and Reviews
Uncovering the truth of Kiwi.com’s legitimacy? WebstaurantStore is the place to go! This website provides customers a chance to rate and review products. It holds an extensive selection of customer reviews about Kiwi.com from 2005 until now.
Customers can rate based on criteria such as value, quality, customer service, delivery time, and accuracy. Through customer reviews here, customers can discern if the company is legitimate and worth their business.
Security and Privacy
Kiwi.com safeguards customers’ personal info by taking all necessary security steps. Their databases are lodged in tier-3 datacenters, which have military-level protection and encryption protocols. They use the latest version of a certificated HTTPS (SSL) connection for all customers’ activities and transactions on their website. Data is encrypted within their private network at all times.
Kiwi.com also has strict anti-fraud policies and procedures to avoid financial fraud, identity theft, and misuse of customer info. These policies are regularly checked and improved if needed. Customers can be sure their data is always secure with Kiwi.com – your privacy is their highest priority!
Refund Policy
Kiwi.com provides a reassuring refund policy for all their flight and accommodation bookings. They offer a full refund if the flight is cancelled within the set timeframe. Unused or partly used tickets can also be refunded. Furthermore, if a hotel is closed due to COVID-19 or other force majeure, customers get a 100% credit voucher.
Kiwi.com also has a “No Questions Asked” refund policy for Flight Delay Protection customers who experience long delays from 2-6 hours. They can request a partial or full reimbursement after submitting relevant documents.
In conclusion, Kiwi.com’s refund policy is generous. Customers can book with peace of mind, knowing that their money is secure if something goes wrong with their flights or travel plans.
Pros and Cons
Kiwi.com is an awesome flight aggregator! It provides an easy way to compare and book the best deals online. Deals include discounted airfares, baggage allowances, cancellation insurance, and customer service assistance. They are famous for their “virtual interlining” system. This allows travelers to mix flights from different airlines, no need to buy separate tickets! Access more destinations for a fraction of the cost.
Pros of Kiwi.com include:
- Accurate pricing info from multiple airlines in one place.
- Get discounts not available elsewhere.
- Virtual interlining eliminates buying multiple tickets.
- Customer service reps are available 24/7.
- Cancellation insurance means compensation if flight is canceled or delayed significantly.
Cons of Kiwi.com include:
- Long wait times for customer service.
- Ticket prices may be higher due to fees.
- Customers may not be aware of hidden fees.
- Long booking process due to large number of flights.
- No discounts on flights exceeding 8 hours.
- Refunds on cancellations can be slow.
Pros
Kiwi.com has a great price advantage. Its search engine lets you mix and match different airlines, routes and cabins to get the best deal. You can check prices for connecting or non-stop flights. You can sort by duration, departure time, airline, or price.
Payment options include debit cards, credit cards and PayPal. You get complimentary insurance with your booking. This covers fees like delay or cancellation by the airline due to force majeure.
Kiwi.com has 24/7 customer service. They answer questions about your booking. This saves time and effort!
Cons
Kiwi.com has some drawbacks. Customers have noted that issues with their bookings or cancellations are not addressed promptly. Modifying bookings after purchase can cost up to $100 USD. More fees may apply if changes are made within 48 hours of the scheduled flight. There is no attributed airline for Kiwi flights, which could result in onboard issues needing assistance from the correct airline’s authorities. These authorities won’t be present as the flight is intermediated through Kiwi.com’s search platform.
Conclusion
Kiwi.com is a legit travel company. It provides customers with flight, hotel, and car rental bookings – plus more.
The customer service team are helpful and the selection of flights, hotels, and more globally is impressive. If you make a reservation and don’t book it, you get a 100% refund. And, comprehensive insurance packages are available for all travelers.
So, Kiwi.com is legit and worth considering when planning your next trip.
FAQs about: Is Kiwi.Com Legit
Q1: Is kiwi.com a legitimate website?
A1: Yes, kiwi.com is a legitimate website. It is an online travel agency that provides customers with travel search, pricing, and booking services.
Q2: Is it safe to book a flight through kiwi.com?
A2: Yes, it is safe to book a flight through kiwi.com. The website has secure payment and data protection systems in place to ensure that customers’ information and payments are secure.
Q3: Does kiwi.com offer customer support?
A3: Yes, kiwi.com offers customer support. Customers can contact their customer service team via email, phone, or live chat.