Curious if Rack Room Shoes is a trustworthy shop for shoes? Read on to learn the facts about Rack Room Shoes. Is it legit and dependable for your shoe shopping? Let’s see!
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Quick facts: Is Rack Room Shoes Legit
- ✅ Rack Room Shoes has a 4-Star rating on Trustpilot, with over 8,500 reviews (Trustpilot)
- ✅ Rack Room Shoes offers a price-matching guarantee for customers (Rack Room Shoes)
- ✅ Rack Room Shoes provides free shipping on all online orders over $65 (Rack Room Shoes)
- ✅ Rack Room Shoes sells shoes from over 160 brands (Rack Room Shoes)
- ✅ Rack Room Shoes has been in the shoe retail business for over 90 years (Rack Room Shoes)
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Introduction
Is Rack Room Shoes legit? We’ll uncover the truth about this U.S.-based footwear retailer! Established in 1920, it offers quality and fashion-forward shoes for men, women, and children. With over 200 stores across the country, it’s become a top retailer.
Let’s look at customer reviews, product offerings, and return policies to determine if it’s a reliable place to shop. Get informed so you can make your next shoe purchase with confidence!
Overview of Rack Room Shoes
Rack Room Shoes is a footwear retailer from North Carolina. It was established in 1920, and now has over 400 locations in the US. You can find a variety of shoes for men, women, and children from top brands like Adidas, Nike, Converse, Teva and New Balance. Plus, Rack Room Shoes offers free shipping on orders over $65 and free returns within 60 days.
Most customers are pleased with their experience at Rack Room Shoes – they feel the quality and selection of products is excellent for the price. However, some customers have mentioned the order fulfillment and customer service not being consistent. But overall, Rack Room Shoes looks like a legit company with reasonable prices and good customer service.
Company History
Rack Room Shoes used to be called Rack Room, Inc. It was founded in 1920. It was owned by a family of cobbler’s and shoe makers. They sold their shoes to people directly.
Now they offer more than just leather shoes. They provide quality shoes for a fair price, with good customer service. Rack Room Shoes is one of the leading shoe retailers in the US. They have nearly 500 stores. Customers from anywhere can now buy their shoes online, too!
History of Rack Room Shoes
Rack Room Shoes is a great shoe chain with outlets in many US states and Puerto Rico. It all started in 1920 when Phil Levinson opened a small shop in Charlotte, NC. This little store grew over the years, becoming one of the largest American shoe retailers.
Nowadays, Rack Room Shoes has an awesome selection of shoes for men, women and kids at good prices. Brands like Nike, Converse and New Balance are available. Plus, you can find your favorite footwear online via the website or app. There are also accessories like bags and sunglasses, making them a great one-stop-shop for all shoe needs.
Reputation
Rack Room Shoes is a well-known shoe seller. They offer men’s, women’s, and kid’s shoes on their website. Most reviews are positive. But, there are some bad reviews. Before buying from them, read reviews carefully. Make sure they are reliable. Do research to decide if Rack Room Shoes fits your needs. They’re a legit company. It’s your choice if they’re good for you.
Reviews of Rack Room Shoes
Is Rack Room Shoes a legitimate shoe provider? To know, check out customer reviews. These give an accurate idea of the store.
Customers praised the wide selection, prices, and website. They also liked the helpful staff and returns policy. But some had issues with damaged or wrong-sized shoes. And, some orders were late or never arrived.
So, opinions differ. But, reviews suggest Rack Room Shoes is reliable.
Analysis of Online Presence
To find out if Rack Room Shoes is a legit company, review their presence on the internet. Check their website. It has product details and pricing. On social media, like Facebook and Twitter, customers can give feedback about their experiences. Read customer reviews to get an opinion about their products and services. Look at reviews from the website and other sources.
Researching the BBB rating and any complaints about Rack Room Shoes can also give info about this.
Products
Rack Room Shoes stocks shoes for the entire family. They have a huge variety of styles to fit all budgets and tastes, including athletic shoes, sandals, flip-flops, dress shoes, boots and casual footwear. Popular brands include Converse, Nike, Adidas, New Balance, Skechers, J.Crew Factory and more. Accessories like socks and shoe laces are also stocked.
Customers have several delivery options:
- Free standard ground delivery on orders over $35.
- Free returns within 30 days.
- The option to shop in-store or online at rackroomshoes.com.
Online shoppers get exclusive discounts!
Selection of Products
Rack Room Shoes is an authentic retailer with an array of footwear for the entire family. On their website, you can find shoes for men, women, and children of various sizes and designs. It offers renowned brands like adidas, Skechers, Nike, Converse, Puma, Vans, Reebok, Dr. Martens, UGG and more. They also carry clothing items such as t-shirts, leggings, and hoodies. Plus, accessories like bags and backpacks.
Search their site or hit one of their stores. Get the perfect fit with many choices. They have sales seasonally. Special discounts on Black Friday too! Plus, free shipping on orders over $65. Shop conveniently from home with no need to leave the couch!
Quality of Products
Rack Room Shoes is renowned for its quality. They offer a 45-day satisfaction guarantee. Customers can return items if they’re not 100% happy – and get a full refund. Reviews praise the quality, saying shoes last years with daily use and rough weather.
On top of that, Rack Room Shoes carries top brands including Nike, New Balance, adidas, and Skechers. Plus, their collection is always varied and updated so customers can find something new to suit their style. No need to sacrifice quality or convenience!
Customer Service
Rack Room Shoes have been in business for over 50 years. Their customer service is excellent. You can contact them by email, phone or live chat. The staff are helpful and always willing to help. Plus, orders over $50 get free shipping – rare in the shoe industry!
This makes it obvious that Rack Room Shoes is a legitimate business with great customer service. A smart shopper would love it!
Return Policy
Rack Room Shoes wants customers to have the best shopping experience. So, they offer an extensive return policy. You have up to 60 days from purchase to return items. For a full refund, you must have the product in its original condition. Refunds take up to 7 days to process. Only full-price items get a full refund. All sale items are only eligible for store credit or exchanged for another product. All shoes must be sent with the original box and all accessories like laces must be included.
Plus, orders over $65 get free shipping – no extra fees or pricey returns!
Shipping Policy
Rack Room Shoes offers shipping options. Free standard shipping is available for orders over $65. Delivery generally takes 4-7 business days. Expedited shipping is also available. The cost depends on the order size and destination. U.S. orders can be tracked with the tracking number at checkout. International orders are shipped via FedEx or Global Shipping Program with tracking.
Returns accepted within 90 days. Rack Room Shoes offers 100% satisfaction guarantee and free returns within 30 days if product is not satisfactory.
Pricing
Rack Room Shoes has amazing shoes for all. It sells brand name shoes from Adidas, Reebok, Converse, and Skechers. Prices range from $39.99 to over $100 for designer looks. Special occasion shoes, like for weddings, are also an option.
Get promotional codes, online coupons, and other deals to save more when you shop. Free shipping for orders over $65, and military discounts for active personnel and veterans. Quality products that fit any budget.
Rack Room Shoes is great for time and money saving shoe shopping.
Comparison of Prices
Rack Room Shoes has lower prices than many other shoe stores. There are sales and promotions that make the prices even lower. The store has a variety of shoes for different styles and occasions. It offers competitive prices and great deals. So, Rack Room Shoes is legit and it gives customers an affordable shopping experience.
Conclusion
Rack Room Shoes is legit. It has over 2000 stores in the US and has been selling shoes and accessories for nearly 100 years. It is accredited by the BBB, so customers can be sure their shopping experience is secure. It also has a price-matching policy to make sure customers get the best deal. Reviews are online and customer service reps are available to answer questions or help out. With all these perks, shoppers can trust Rack Room Shoes for quality shoes at an affordable price.
Final Thoughts on Rack Room Shoes
Rack Room Shoes is legit! They’ve been around for ages, supplying quality footwear at a reasonable price. There’s a vast range of sizes, styles and colors for shoppers to choose from. Plus, their customer service, returns policy and online store are both great. Despite a few grumbles here and there, folks are usually pleased with the shopping experience.
So, if you need a new pair of shoes but don’t want to break the bank, Rack Room Shoes should be your go-to. Their prices are competitive and their customer service is top-notch. Go on, give them a try!
FAQs about: Is Rack Room Shoes Legit
Q1: Is Rack Room Shoes a legitimate company?
A1: Yes, Rack Room Shoes is a legitimate company that has been providing quality footwear since 1920.
Q2: Where does Rack Room Shoes get their products?
A2: Rack Room Shoes sources its products from a variety of trusted brands around the world.
Q3: Does Rack Room Shoes offer any warranties on their products?
A3: Yes, Rack Room Shoes offers a 1-year warranty on most of their products.