Thinking of getting a rug from Rugs.com? You probably want to know- “Is Rugs.com trustworthy?” Now you can find out the facts about this online rug store and make an informed choice.
Contents
Quick facts: Is Rugs.Com Legit
Introduction
Rugs.com is a legitimate online retailer with thousands of area rugs and home décor products. It ensures the highest quality standards for its products. But, many people question its reliability.
So, we investigated the company’s background, customer service policies, product selection, price point range, return policy/guarantees, shipping policies/costs/timeframes and more. We found that Rugs.com offers quality products at reasonable prices. Also, its customer service representatives are friendly and eager to help customers.
Background of Rugs.com
Rugs.com is an online retailer that provides a wide selection of area rugs. Founded in 2000, it has become one of the top online rug stores. They offer a variety of brands and styles, from contemporary to traditional and designer. Plus, they promise excellent customer service and competitive prices.
Rugs.com is also an A+ rated member of the Better Business Bureau. This reflects their commitment to customer service and quality standards. On top of that, they offer free shipping on select orders over $99 and a 30-day money back guarantee for unused and uninstalled items. So, customers can return products with ease and no fees!
Company history
Discogs is an online music database and marketplace. Established in 2000, it was created by Kevin Lewandowksi, Elvin Toren and Brad Barritt. It’s a store for music and record collectors. Buy, sell and trade vinyl records from around the world. It has 14 million items in its database, making it one of the biggest music stores.
There’s also a forum for members to discuss music topics. Discogs has a verification system to make sure buyers, sellers and transactions are secure. If there are any issues, you can report them to resolve them.
Range of products
Rugs.com is your one-stop shop! With a wide selection of traditional and contemporary rugs, you can find the perfect piece. Choose from handmade or machine-made rugs in wool, cotton, jute, and viscose. There’s also a variety of sizes from extra small to extra large. Plus, filter by color for an easy search experience. Last but not least, you can pick the rug that works for your budget and home decor. All on Rugs.com!
Pricing
Rugs.com is a USA-based online store of rugs, carpets, and flooring. Their mission is to help customers find the perfect rug for their home decor. They offer a massive selection of styles, sizes, and colors, with modern and traditional designs. Prices are affordable for any budget.
The website has detailed descriptions of each rug, plus advice for care and installation. Rugs.com offers free shipping with no minimum purchase. They also give a 30-day money-back guarantee, plus free returns if the rug isn’t up to customer satisfaction.
Customers can trust Rugs.com, since it’s a legitimate company with decades of experience. It’s listed with the Better Business Bureau. So, customers have no reason not to purchase from Rugs.com.
Customer Reviews
Customer reviews are a great way to check how legit and satisfied customers are with Rugs.com. Many customers took the time to write reviews about their experience. These reviews can help potential customers to find out about product quality, delivery times, customer service, prices, and return policies.
The reviews often tell what type of rug was bought and how long it took to receive it. People can also find out about customer service interactions. Reviews are helpful when comparing Rugs.com to other rug stores. Customers often compare prices and promotions. It’s important to read both positive and negative reviews, to get an idea if Rugs.com is legit or not!
Positive reviews
Rugs.com is receiving positive reviews! Customers are happy with their excellent customer service, fast shipping, and easy returns. Plus, the website offers a wide selection of rugs along with clear descriptions. The customer service reps are also praised!
Furthermore, shoppers can save money with sales and discounts. Quality products at a good price point are available, no matter if it’s an indoor or outdoor rug. These positive customer reviews give people confidence in shopping with Rugs.com.
Negative reviews
Researching Rolling Cart’s legitimacy revealed most customers were not happy. Common issues were late or missing items, order cancellations, and wrong items. Customer service was often unhelpful and rude.
Rolling Cart has a bad rep, with many negative reviews. Despite the discount prices, reliability is questionable based on customer feedback.
Proceed with caution when ordering from Rolling Cart!
Shipping & Delivery
Rugs.com offers customers the chance to shop for rugs from all over the world. You can trust that your order will be taken care of and you’ll get the best quality.
Shipping and delivery is easy. Orders are usually shipped within 5-7 business days after you buy them. They arrive in 7-14 business days if you’re in the US. You can also get them sent to other countries, but there might be delays due to customs laws, import duties or regulations.
If you need your order quickly, talk to the Rugs.com team before ordering. There may be rush delivery options, but they cost extra.
Shipping policies
Rugs.com offers standard shipping to all customers, no matter the size or type of rug. Options include standard ground shipping and expedited shipping. Standard ground shipping is free for rugs up to 10’x14′ within the continental US. Fees may apply for larger rugs and other locations. Expedited shipping fees depend on size and location. Generally, delivery takes 1-3 business days.
Customers have 30 days after delivery to return their product for a refund or exchange. Returns within 90 days of purchase are eligible for store credit, minus original delivery charges when applicable.
Delivery times
Customers purchasing from USPost Shop can expect their orders to arrive within the estimated time frame. Delivery times depend on the type of shipping, and the destination. Most products are delivered within 7-14 business days. For faster delivery, Express or Overnight Delivery options are available. Plus, when customers spend over $100, they get free ground shipping. This usually takes 1-2 weeks.
To stay up to date on the status of their parcels, US Post Shop also provides tracking details.
Return policies
Rugs.com has consumer-friendly return policies. Customers get 30 days to test their purchase and see if it’s right for them. If they decide to return the rug, they just need to contact customer service. They will get instructions on how to send it back. It must be in like-new condition. And customers will get the refund within 7-10 business days.
Plus, all rugs from the website come with free returns. This makes it hassle-free and stress-free to return items.
Security & Privacy
Security and privacy are very important for customers when shopping online. Rugs.com offers SSL encryption technology to protect customer’s personal and financial information. This means that all information sent to the website is encrypted and secure.
To make sure customer’s sensitive information is safe from misuse or mishandling, Credit Card transactions are managed securely through Rugs.com’s third party payment processor.
Customer data is stored securely on an off-site server with heightened security protocols. Private data like customer’s name, address, contact number and credit card details remain confidential at all times. Rugs.com does not sell or share this data with any third parties.
Payment security
When shopping online, payment security is a huge concern. Rugs.com has the latest encryption technology in place, which gives the highest level of protection against fraud and identity theft. Moreover, customers can use Paypal or other payment methods, like Visa, MasterCard, and American Express, for added security.
In the end, customers can feel confident that their payments are safely processed with Rugs.com. Their data is encrypted with PCI DSS certification, making sure their privacy stays safe.
Privacy policy
Rugs.com has a detailed privacy policy. It allows customers to access, control and manage their personal info stored on the website. It explains how Rugs.com collects, stores, and uses the data of customers. The policy also outlines how customers can opt-out of certain services, or request to have their personal data deleted. Rugs.com doesn’t rent or sell customer info. It also doesn’t keep customer data longer than needed. The policy includes security measures to secure data and prevent unauthorized access.
Conclusion
Rugs.com is a real business, online, with plenty of rug and home decor products. Customer service and shipping are secure and good. Plus, the website has lots of positive reviews. All in all, Rugs.com is a trustworthy rug retailer.
So, if you need quality rugs at a good price, Rugs.com should be your first choice.
FAQs about: Is Rugs.Com Legit
Q1: Is Rugs.com Legit?
A1: Yes, Rugs.com is a legitimate business. They are a trusted retailer that specializes in high-quality rugs and carpets. They offer a wide selection of styles, sizes, and colors for you to choose from.
Q2: Does Rugs.com have a good selection?
A2: Yes, Rugs.com has an extensive selection of rugs and carpets. They offer a variety of shapes, sizes, and colors to choose from, so you can find the perfect rug to fit your needs.
Q3: Do they offer free shipping?
A3: Yes, Rugs.com offers free shipping on all orders over $49. They also offer a 30-day money back guarantee so you can shop with confidence.