Confused about Shoes.com? You’re not the only one! In this piece, we’ll provide answers to essential queries to assist you in deciding if Shoes.com is the perfect online shopping spot for you.
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Quick facts: Is Shoes.Com Legit
- ✅ Over 8,000 customers have given Shoes.com an average rating of 4.7 out of 5 stars on Trustpilot. (Trustpilot)
- ✅ Shoes.com is rated A+ by the Better Business Bureau. (Better Business Bureau)
- ✅ Shoes.com offers free shipping, free returns, and no restocking fees. (Shoes.com)
- ✅ Shoes.com has won the “People’s Choice Award” for shoes for the past five years. (People’s Choice Award)
- ✅ Shoes.com has a rewards program that allows customers to earn points on every purchase. (Shoes.com)
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Company Background
Shoes.com is an American e-commerce site. It specializes in shoes, apparel and accessories. OnlineShoes.com founded it in 1999. Their mission: to provide footwear to customers everywhere. Especially those who can’t find their perfect fit in regular shoe stores. In 2014, they rebranded as Shoes.com. They acquired more online retailers to expand their product selection and get a global reach.
Now, they offer an extensive selection of branded and private-label products. Men, women, and kids can find shoes, clothing, bags, and accessories from 500+ brands from around the world. They offer free shipping on orders over $49 USD. Plus, free returns within 90 days for domestic orders, including Alaska & Hawaii. They also give customers personalized product recommendations. And exclusive deals with the ShopRunner membership program.
History of the Company
Shoes.com is a Walmart Canada online shoe store since 2011. Founded in 2000, it began as a web store selling men’s shoes. But with time, the store expanded to offer shoes for women, kids, and accessories like bags and hats. It is one of the most highly-rated stores in North America; 94% of reviews are 4 stars or higher.
The company has invested in customer satisfaction. There is a 30-day return policy, free shipping over $50 in Canada, various payment options, and 24/7 customer support. Most orders are eligible for free returns within the 30-day window if it is in its original condition. Shoes.com also offers a great selection of stylish shoes at competitive prices!
Overview of Company Products
Eneba is an online retail platform that deals with digital games, game keys, and game-related products. You can find a wide array of digital games, DLCs, and other game-related items like Xbox Live memberships and PlayStation store cash cards. They also have physical products like Nike sneakers, Adidas sneakers, Apple iPhones, and more. Operating in over 200 countries, Eneba is a legitimate business with an impressive track record.
In terms of customer service, they offer live chat support that promptly answers customers’ inquiries. All products come from verified suppliers worldwide, giving buyers assurance when buying from them. Eneba also has competitive pricing with discounts for bulk purchases and seasonal deals. Additionally, they have regular giveaways that reward gamers with free games or product vouchers.
Customer Reviews
Customer reviews are vital for any online shopping experience – Shoes.com included. Customers can read what others think of the website, service, and product quality. Reviews give customers honest, helpful information. This helps them make confident decisions.
Shoes.com breaks reviews down into categories like Fit, Comfort, Quality, and Overall Satisfaction. This makes it easier for customers to find what matters most. The website also provides an average rating out of five stars for an overview of customer opinion.
Reading customer reviews on Shoes.com is a great way to decide if it’s the right site for you. Get an idea of the service you can expect before shopping!
Overview of Customer Reviews
Customers have taken to the web to share their reviews of Shoes.com. Our overview seeks to show how customers feel about the company.
Shoes.com has had good customer feedback. The shoes get an average rating of 4 out of 5 stars on many major retailers. People have praised the selection, pricing, shipping times, customer service, and return policy. Customers have also said returns are processed quickly and refunds are issued fast. Plus, Shoes.com often has discounts or sales which makes their products more affordable.
Positive Reviews
Shoppers on Shoes.com love their Bolobags! They report being very satisfied with their purchases. The stylish look and feel of the bags, as well as their durability, is admired. People commented that, even though lightweight, the bags are strong and hold up well. Plus, there’s a wide range of colors and sizes to choose from.
Plus, the affordable price tag makes the bags even more appealing. And, free shipping on purchases over $50 makes them especially attractive to shoppers on a budget!
Negative Reviews
Reviews for Shoes.com, like any product or business, may not all be glowing. Some customers have not been pleased – wrong size, wrong colour, delayed shipments, and more. Despite this, TrustPilot still rates Shoes.com positively. In fact, almost 90% of reviews are 4 stars or more. And, if there’s a problem, the company offers returns within 30 days and 24/7 customer service via email or chat.
Shipping and Returns
Shoes.com knows how important it is to have a simple Shipping and Returns policy that customers can trust. So, they offer free shipping in the U.S. if you buy stuff over $50. Plus, free exchanges and returns. For international orders, there’s a flat-rate shipping of $24.95 for everything, including exchanges and returns.
There’s also the 45-day satisfaction guarantee. If you’re not happy with your purchase within 45 days, you can return it for a refund (but not taxes, duties, etc). Phone support is available seven days a week for orders and customer service issues, to show that Shoes.com is devoted to providing great customer service and positive shopping experiences – making them legit!
Shipping Policies
Shoes.com is simple when it comes to their shipping policies. Spend $50 or more and you’ll get free standard shipping in the continental US. This can take up to 10 business days. You’ll get an update from Shoes.com when your order is on its way.
Need ’em fast? They offer expedited options like 2-day and overnight for a fee.
No surprises at checkout, either. Shipping fees are clearly stated so you know what you’re paying before you buy. The estimated delivery date is given for free standard shipping orders. But Shoes.com can’t guarantee this date. It may change depending on your location and what you bought.
Return Policies
Shoes.com has a customer-friendly return policy. Get an exchange or return within 30 days of delivery. The shoes must be in their original condition and with their original packaging. Return via post or visit one of Shoes.com’s authorized outlets.
- Domestic US orders: no need to pay for shipping or processing fees.
- International orders: read Shoes.com’s FAQs for more info.
Pricing
Pricing matters when it comes to Shoes.com. They offer competitive prices on their footwear. Prices vary between styles and brands, so shop around for the best deal. Access the sale section on their website for discounts of up to 60% off selected items.
For orders over $50, free shipping within 1-3 business days in the US is available. Orders under $50 have a flat rate of $8 for shipping within the continental US. Hawaii and Alaska have a flat rate of $10 for orders under $50.
Overview of Prices
Shoes.com offers all kinds of shoes. With prices starting from $50 to designer items costing hundreds. Plus, frequent sales for extra savings.
Returns, exchanges and warranties are all options – so customers can be sure their purchase is taken care of. All this makes the site secure and customers can be sure of getting value for their money.
Comparison of Prices to Competitors
Shoes.com offers competitive prices compared to other sites. Although, some items cost more. However, they have added benefits like free returns, exclusive coupons, and rewards. Plus, they have a wide selection of styles and sizes. Bulk orders get discounts too. All these factors make Shoes.com a great choice for online shopping.
Security and Privacy
Security and privacy are key considerations when it comes to online shopping, especially with a website like Shoes.com. Ensuring customers’ data is kept secure and private is paramount.
To confirm this, the website must have an SSL certificate. This encrypts all data sent between customers’ browsers and the company’s web server.
Additionally, Shoes.com has a Privacy Policy that explains exactly how customer data will be used and safeguarded. This includes info on how Shoes.com collects customers’ personal data when they shop online. Moreover, it also states customers’ data will never be sold or given to third parties without explicit consent.
Overview of Security and Privacy Policies
CSBG aka Company Shoes.com has been around since 2017. They are an online retailer of shoes, offering top-notch quality for various needs. To protect customers’ private information, they employ measures like secure servers, encryption, etc., while processing payments.
They also comply with the US FTC’s Safeguard Rule which entails appropriate safeguards for customer data. Moreover, they have a clear privacy policy to make customers aware of how their info will be used, shared and stored.
Payment Security
Kroll Inc. is a reliable source for payment security and risk management. Kroll Monitoring is their ingenious fraud prevention technology. It helps business protect against fraudulent payments and data breaches.
Kroll Monitoring verifies customer credit card details quickly, and cuts down the possibility of fraudulent activities. It also provides a secure online shopping experience for customers by using real-time authentication, to double-check the cardholder’s identity and stop online fraudsters from getting into accounts without permission. Customers can be sure that their personal information is safe and secure when shopping online with Shoes.com.
Data Collection and Use
Shoes.com collects data from customers for products and services, and to customize their website experience. This data can include contact info, payment details, browsing activity, preferences, product reviews, and voice recordings. Shoes.com also collects data to enhance website safety and protect against fraud or identity theft.
All data is securely encrypted with high-level security protocols to prevent unauthorised access. Shoes.com takes privacy seriously and is committed to safeguarding your personal details.
FAQs about: Is Shoes.Com Legit
Q: Is shoes.com a legitimate website?
A: Yes, shoes.com is a legitimate website. They have been in business since 2002 and are a trusted source for shoes, apparel and accessories.
Q: How safe is it to shop on shoes.com?
A: Shopping on shoes.com is safe. The website utilizes secure encryption technology to protect your personal information and all transactions are processed through a secure server.
Q: Does shoes.com offer free shipping?
A: Yes, shoes.com offers free shipping on orders over $50. They also offer free returns and exchanges.