Searching for a dependable online store? Look no further than Shopbop! This blog post will give you an honest review of Shopbop. That way, you can shop with confidence.
It offers lots of choices and excellent customer service. So, is Shopbop the right fit for you? Read on to find out!
Contents
Quick facts: Is Shopbop Legit
- ✅ Shopbop has an A+ rating from the Better Business Bureau (BBB)
- ✅ Shopbop is rated 4 out of 5 stars by customers on Trustpilot
- ✅ Shopbop is a leader in luxury fashion e-commerce, with over 1,400 brands and fast, free shipping worldwide
- ✅ Shopbop has over 25 million followers on social media
- ✅ Shopbop was the first luxury fashion retailer to launch mobile commerce in 2008 (Source: Shopbop)
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Introduction
Shopbop is an online retailer from Madison, Wisconsin. It has been around since 2000, selling designer apparel, shoes, and accessories from high-end brands. It has become a popular destination for luxurious fashion items.
The company has a large selection, excellent customer service, and a great return policy. It is often the best place to buy designer items like sneakers or sunglasses. This review covers product selection, customer service, and more, to help you decide if Shopbop is safe and legitimate.
Company Overview
Shopbop is an online store for women’s apparel and accessories. Founded in 1999 in Madison, Wisconsin, it has become one of the leading fashion retailers in the USA. Its stock has over 300 designer brands, 25,000 styles, and 3 million items. Clothes, shoes, and bags are all included.
Shopbop is known for its personalized shopping experience with free shipping and easy returns. It also has a loyalty program, Shopbop Rewards. Customers get exclusive discounts, early access to sales events, and free shipping on select items. ShopRunner provides free two-day shipping on orders over $25 and free return shipping on any purchase.
With its huge selection of designer fashion and commitment to great customer service, it’s easy to see why Shopbop is so popular!
History
Bob and Lisa Chouinard founded Shopbop in 1999, in Milwaukee, Wisconsin. It’s now a global leader in apparel and accessories.
Shopbop began as a boutique of stylish women’s clothing. Now, it includes designers from all over the world. Shopbop sells clothes, separates, shoes, bags, jewelry and more from top designer brands and its own private label. Customers can get exclusive sales through the Shopbop mobile app.
The company continues to expand its assortment, while staying devoted to excellent customer service and knowledgeable product advice.
Range of Products
Shopbop offers a wide range of products – clothing, accessories, shoes, beauty, and home decor. Major fashion brands such as Ray Ban, Stella McCartney, and All Saints are available on the store. There’s an extensive selection of designer bags and jewelry too! Plus, Shopbop has discounts to help you save money.
- Free shipping on orders over $50,
- while returns are accepted in 30 days after the product is received.
Shopbop is a legit retailer with a great range of products to shop from.
Shipping and Delivery
Shopbop has great news for customers seeking fast, dependable delivery. They offer standard and express shipping. Standard shipping is free on orders of $100+ in the US. Express shipping can cost up to $15, depending on size. International delivery options aren’t available yet. If you order before 2 pm EST Mon-Fri, they guarantee 1-day delivery. Most orders arrive within 1-5 business days. Plus, Shopbop offers free returns and exchanges within 30 days of delivery.
Customer Reviews
Shopping online at stores like Shopbop can be a bit daunting. To get an accurate picture of how reliable they are, it helps to hear from past customers. Reviews from people who have already shopped there provide a wealth of information. They record details such as delivery times, customer support responses, return policies, product quality and more. Having this knowledge helps shoppers make better decisions when using Shopbop.
Positive Reviews
Shopbop reviews are super positive! Customers love the vast selection, from couture to everyday pieces. The customer service team is friendly and helpful. Plus, you can’t beat the fast shipping and easy returns.
Preeminent Reviews and BBB Online both rate Shopbop highly. People agree that Shopbop is a legit online retailer, with great clothes and accessories at competitive prices.
Negative Reviews
Many ask, “Is Shopbop legit?” The answer is yes–but with a caveat. Since 2017, Shopbop has implemented Helloice, a customer service system. This system has been met with criticism. Wait times are long and answers are often unhelpful. Automation has complicated the customer experience, not improved it.
Despite this, there are still positive experiences. Shopbop carries quality products and customer service can be helpful–once you manage to get through.
Pricing
Pricing is key when it comes to online shopping at Shopbop. Their prices are usually the same or lower than competitors. Plus, they often have sales and discounts. And they have a rewards program called Shopbop Rewards. Customers get 15% off up to $500 per year, 20% off over $500, and 25% off over $1,000.
International customers may face extra handling/shipping fees, as well as duties and taxes. So factor these in when comparing prices between retailers.
Price Comparison
Shopbop stands out in terms of price. Shopping on their site is easy and it has a wide selection of products. Prices vary from low to high, depending on the product. They have discounts for special events and sales throughout the year. Orders over $99 get free shipping and free returns for some countries.
You can find designer labels like Michael Kors, Madewell and Calvin Klein with both full-price and marked-down items. Shopbop may not be the cheapest, but its prices are still competitive given the range of quality products.
Discounts and Deals
Shopbop is an online fashion store, with a selection of designer & high-end items. You can get 20-25% off sales and flash sales of up to 30% off. Plus, free shipping with no minimum purchase and 2-day shipping for orders over $100. Express shipping is free for orders above $200.
These discounts are only for Shopbop members. Sign-up to take advantage. Shopbop also sends emails every week about new deals. Remember, sales items cannot be returned or exchanged. So make sure you want it before you buy it!
Payment Options
Shopbop is legit when it comes to payment options. It offers many, such as credit and debit cards, Apple Pay, PayPal, gift cards, and Amazon pay. All these are guarded by the latest encryption technology for secure online transactions.
Some customers may be unsure about entering their credit card info online. Shopbop puts their mind at ease by showing NortonSecured logo. Plus, all transactions happen via HTTPS protocol.
Finally, customers who want extra security when shopping online can use Amazon pay. It has added layers of fraud prevention for more peace of mind.
Payment Security
Shopbop takes payment security seriously. All sensitive data is on their secure servers. Plus, 256-bit encryption ensures your data stays private – just like banks use. Shopbop also has an SSL certificate for authentication and trust. You can pay with Visa, Mastercard, PayPal, or Amazon Payments for extra protection.
So, you can be sure your personal info is secure with Shopbop and protected from misuse or fraud.
Return and Refund Policy
Designer Optics offers a return and refund policy. Customers can return items within 30 days of delivery to receive a full refund. The items must be in their original condition and include tags, packaging and accessories. Designer Optics won’t accept used or damaged items. If there’s an issue with the item delivered, contact Customer Service.
Designer Optics also offers exchanges for items damaged in transit or with manufacturing defects. These must be reported within 7 days from delivery. Customers may request refunds if they no longer want the item within 14 days from delivery.
Conclusion
Shopbop is a legit online clothing shop. It stocks a plethora of designer labels and high-end clothing. It has a focus on personal style. Customers can tailor their wardrobe to their own tastes.
Shopbop’s website is user friendly and explains products well. Plus, its customer service is outstanding. It gives free returns and exchanges within a month. All in all, it has a huge selection from renowned designers. All this makes Shopbop one of the top spots for stylish fashion fans to shop online.
FAQs about: Is Shopbop Legit
Q: Is Shopbop legit?
A: Yes, Shopbop is a legitimate online shopping platform owned by Amazon.
Q: How long has Shopbop been around?
A: Shopbop has been around since 2000.
Q: Does Shopbop offer free shipping?
A: Yes, Shopbop offers free shipping on orders over $100.