Are you nervous about using SurveyMonkey? You’re not the only one. Get the facts now and decide wisely whether this popular survey platform is suitable for you. Discover if SurveyMonkey is the perfect fit.
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Quick facts: Is Surveymonkey Legit
- ✅ SurveyMonkey is a reliable and secure survey platform with a TrustScore of 9.5 out of 10 – Trustpilot
- ✅ SurveyMonkey has been used by more than 95,000 businesses worldwide – SurveyMonkey
- ✅ SurveyMonkey has a customer satisfaction rate of 86% – Trustpilot
- ✅ SurveyMonkey is used by 64% of Fortune 500 companies for market research – SurveyMonkey
- ✅ SurveyMonkey has over 1 billion responses collected since its launch – SurveyMonkey
Introduction
SurveyMonkey is a popular online survey-creation platform. Millions of people use it, and it’s often mentioned in press stories about how business and government leaders gain insights from surveys. So, is SurveyMonkey legitimate? This article provides the facts you need to make an informed decision.
It explains features, pricing tiers, pros & cons, customer feedback, and more. By the end, you’ll have all the info you need to decide if SurveyMonkey is right for you.
What is SurveyMonkey?
SurveyMonkey is an online survey software. It provides an easy-to-use interface for creating and distributing surveys. These can be multiple-choice, open-ended, or customised. With over 15 million active customers worldwide, SurveyMonkey is a legitimate business.
Once the survey is created, it can be sent out by email or other methods. SurveyMonkey offers powerful tools for analysing data. This allows users to make sense of the results quickly and easily.
Overview of SurveyMonkey’s features and services
SurveyMonkey is an online survey platform used worldwide. Organizations use it to quickly get feedback and data from customers, partners, employees, and other stakeholders. They can customize surveys with a range of questions and brand elements. They can also integrate surveys with websites or applications using API technology.
SurveyMonkey provides reporting tools to analyze responses. These include real-time graphics and reports, easy-to-create charts and diagrams for presentations, and the ability to export detailed graphs. Plus, all data is secure from unauthorized access and malicious attacks.
SurveyMonkey’s pricing
SurveyMonkey is a legit, trustworthy survey provider used for org surveys for two decades. It lets you create customized, pro surveys & polls without coding. All info is secure & encrypted, and it’s GDPR, HIPAA & SOC 2 compliant. You can gather data from 37 languages, and there are multiple pricing plans – including a free one! So SurveyMonkey is reliable and safe for any type of org worldwide.
Is SurveyMonkey Legitimate?
SurveyMonkey is legit. Signing up is free and paid plans give access to more features. Create custom surveys, polls, quizzes and forms in minutes! Distribute via email or a link. Anonymity and advanced reporting with an exportable CSV file. Data security with secure servers and SSL/TLS encryption protocols. Legit survey platform used by businesses for market research.
SurveyMonkey’s security measures
SurveyMonkey takes data security seriously. They store all data in Amazon Web Services (AWS), which follows laws, PCI-DSS, ISO 27001 and HIPAA. SurveyMonkey encrypts the data to protect it from unauthorized access. They also have a privacy policy that explains what personal information they collect and how it’s used.
At SurveyMonkey, only people with a legitimate need can access customer data. All new employees go through background checks and mandatory compliance training on security and privacy standards.
SurveyMonkey’s customer reviews
SurveyMonkey is a legit survey provider. It offers an easy-to-use platform for creating professional online surveys. Customers rate it highly for its ease of use, intuitive interface and efficient customer support. People can make surveys quickly and cheaply.
Hundreds of thousands of businesses, researchers and organizations have used SurveyMonkey. Customers love the custom reporting, team collaboration tools and innovative mobile surveys. The reviews also suggest valuable insights into customer views and preferences. This can be used to make smarter business decisions.
Pros and Cons
Survey Monkey is an authentic, widely used survey instrument. It has many merits: it’s easy to find, user-friendly, suitable for many types of surveys, and comes with hundreds of templates. Moreover, it provides users with professional surveys and custom layouts, CSS styling options, logical rules, and automated data examination tools.
On the contrary, there are some downsides. It can be pricy for those needing lots of surveys or users. Also, its features may be too much for those who only require basic survey functions. Lastly, the firm had security issues with customer data, which could make some doubtful.
All in all, SurveyMonkey is a valid alternative for those looking for a fast and reliable way to get survey data.
Pros of using SurveyMonkey
SurveyMonkey is very user friendly. It has many features that can be adjusted to fit any business, making creating and managing surveys a breeze. The analytics and reporting tools give detailed insights to measure customer satisfaction levels and areas for improvement.
The customer service team is always available to help via phone or email. Plus, there’s a free tier plan, a good option for businesses with limited resources.
Cons of using SurveyMonkey
SurveyMonkey is a popular survey platform, but it has some drawbacks. Here are some of the cons to consider:
- Cost – Surveys with more than 10 questions can be expensive, especially if you need features like skip logic or question piping.
- Limited response types – The platform’s response type choices can be too restrictive for some surveys.
- No reporting features – SurveyMonkey does not offer comprehensive reporting tools for its surveys, so you’ll need to look elsewhere for advanced analysis capabilities.
- Poor customer service – Users have complained about slow response times from SurveyMonkey’s customer support team when seeking help with their surveys or accounts.
Conclusion
SurveyMonkey is legit! It’s been around for over two decades. It offers a comprehensive survey tool, perfect for businesses and organizations that need feedback from customers. The interface is easy to use and it provides features and capabilities for building, distributing, and analyzing surveys.
Even better, SurveyMonkey has various paid plans. This means more features and customization options than other survey providers. All in all, SurveyMonkey is a great choice for businesses or individuals who need a reliable survey tool.
FAQs about: Is Surveymonkey Legit
Q: Is SurveyMonkey Legit?
A: Yes, SurveyMonkey is a legitimate and reliable survey-building platform. SurveyMonkey has been around since 1999 and is used by millions of people around the world to create surveys and collect data.
Q: Is SurveyMonkey Secure?
A: Yes, SurveyMonkey is secure. SurveyMonkey uses industry-standard encryption and other security measures to ensure that all data collected is kept safe and secure.
Q: How Much Does SurveyMonkey Cost?
A: SurveyMonkey offers a free version of their survey-building platform, as well as several paid plans that range from $19 to $99 per month.