Searching for legit tickets? There are so many online ticketing options, it can be hard to tell which one to trust. We’ll help you understand the process. So, you’ll know what to expect when you buy from TicketCity.
Contents
Quick facts: Is Ticketcity Legit
Introduction
TicketCity is an online ticket reseller in Austin, Texas. Founded in 1990, they offer tickets to events worldwide. Savvy shoppers can find the perfect tickets for their outing at TicketCity.
They mainly sell tickets to concerts, Broadway shows and sports games. But, VIP packages and special events such as festivals and live events in the USA and Canada are also available. Customers can get help via phone, email or live chat to get the best options for their needs.
TicketCity has over 30 years of experience in the ticketing industry. Their aim is to provide quality service that puts customers first. No matter what event you’re trying to attend or how big or small it is!
Company Overview
TicketCity is an online ticket place, and it links customers to live entertainment events around the world. It’s been in business for almost 30 years, since 1990, in Austin, Texas. Our goal is to give you amazing moments and prices that will last forever.
We offer exclusive tickets to the coolest shows. Concerts, theatre, sports, festivals, you name it! And we understand everyone has different needs and wants. So, we make sure you get the best seat in the house. Plus, TicketCity’s secure checkout and customer service team make it easy to buy a safe, reliable experience quickly. So, get ready for your next adventure!
History
Clint Parry, a Texas-based ticket broker, founded TicketCity in 1990. It now has offices in Arizona, California, and Georgia. Providing customers with tens of millions of tickets over the years, TicketCity is a trusted and respected ticket broker. It ensures secure transactions and customer service 24/7.
Moreover, TicketCity is now connected to major ticket exchanges and secondary markets such as StubHub and Vivid Seats. This allows customers to find even more competitive prices. With nearly three decades’ experience in aftermarket tickets, it’s clear why many people turn to TicketCity for their ticket-buying needs.
Reputation
When buying tickets online, it’s key to research the seller’s rep. Check reviews, forums, and social media pages. Also, check the BBB site for filed complaints. Before purchasing, make sure TicketCity fully discloses their policies and fees. If anything seems off, better look for another option.
Reviews
Reviews are key to figuring out if TicketCity is legit. One way to do this is to Google “TicketCity Reviews”. Also, check out sites like Trustpilot, TripAdvisor, Yelp, etc.
You can also ask around on forums and social media networks such as Reddit. People may share their experiences or point you towards other reliable information.
At the end of it all, reviews provide an idea of what people think of TicketCity. Don’t forget to factor in negative feedback – it can give you an insight into how secure the transaction could be.
Ticket Prices
Price is important when buying tickets. TicketCity has competitive rates and a Best Price Guarantee. If you find the same tickets cheaper within 24 hours, you’ll get refunded the difference.
TicketCity also offers extra services like FanProtect Guarantee and Value-Added Options. This means your purchase is secure in case something unexpected happens before or during the event. Buy tickets with peace-of-mind – trust TicketCity!
Fees
When buying tickets from TicketCity, buyers should know about fees. A service fee will be charged for every ticket. This varies, depending on the ticket’s price. For example, an 8% fee is added to tickets under $50. Fees over $500 are 17%. Plus, there are shipping fees, based on the delivery speed and method.
In states with applicable laws, TicketCity will add taxes too. Check the total cost before ‘Submit Order‘ to avoid any surprises, as all sales are final!
Refunds
Otel.com is dedicated to customer satisfaction and security. They take their reputation seriously and strive to protect consumer data.
For refunds, they offer a variety of options. Though they lack a formal return policy, customers can get a full refund on the original cost of the tickets if they contact Customer Service within 24 hours of purchase and give a valid reason. Partial refunds are also possible if they are requested before the event takes place.
The company works hard to ensure all transactions are secure and customers’ needs are met promptly.
Customer Service
TicketCity offers great customer service. They are available 24/7 via phone, email and live chat. You can even ask for a refund if the event is cancelled or rescheduled. Their website is easy to use and you can quickly find info about upcoming events and tickets. They also have a help center with FAQs and detailed answers.
Secure payment options are available for peace of mind when buying tickets online. Different shipping options are provided at different prices. Lastly, customers who purchase tickets through TicketCity are protected with a 100% money back guarantee.
Contact Information
VLONE’s Official Website has a helpful contact page. It offers a phone number, email address, physical address, store hours and a link to the customer service page. This page has FAQs and instructions on submitting more inquiries. This level of detail makes VLONE look more trustworthy. Customers can contact them before ordering items online.
Response Times
When buying tickets online, be aware of response times. TicketCity is famous for rapid replies. If doubts arise regarding tickets, they’ll quickly act. Plus, customers can call TicketCity’s customer service. This shows they care and want customers happy with their purchase.
Quality of Service
Is TicketCity legit? Certainly! Their customer service and quality of service are excellent. Support is available on the website and over the phone, or via live chat. Customers can view their order history and track their tickets too. Plus, TicketCity partners with big brands like AXS, Stubhub, Ticketmaster and Tickets.com. Therefore, customers can be sure tickets are coming from a reliable source.
So, customers can buy tickets safely with TicketCity and enjoy the event they’ve been waiting for!
Security and Safety
At TicketCity, we prioritize security. We use modern security technology for a safe shopping experience for our customers.
All of our website pages have SSL encryption and EV certificates. This shields your personal and credit card info while browsing. We are PCI Data Security Standard compliant and follow industry standards to safeguard customer data. We make sure your data is secured no matter the device used.
The Exchange Program gives you an extra layer of assurance when buying tickets. Your money is guaranteed to be refunded if your tickets are not delivered – no questions asked!
Payment Methods
TicketCity offers multiple payment options. Customers can pay with credit or debit cards, or PayPal. Or, they can split the cost in two payments – an initial down-payment followed by a second. A mix of credit/debit and PayPal can be used. TicketCity Fan Rewards Program members may be eligible for discounts. Payment must be approved by TicketCity before tickets are released.
Payment Security
At TicketCity, we know security is key when it comes to buying tickets. We use the most up-to-date encryption technologies and payment systems to protect your data and financial info. Our payment processing is powered by Stripe, a certified PCI Level 1 Compliant processor. Plus, our website has obtained McAfee Secure certification, so it meets the highest safety and security standards.
Our customer support team also monitors all transactions, to make sure you get the best experience when you purchase tickets on our site.
Privacy Policy
At TicketCity, we value your privacy. Our Privacy Policy explains the personal data we may collect, how we secure and use it, and the choices you have for sharing or managing it. It applies to all TicketCity visitors, customers, employees and service users.
To keep all our website transactions secure, we’ve implemented a secure payment system with encryption tech. We also do regular scans to detect vulnerabilities and make the necessary changes.
Conclusion
To wrap up, TicketCity is a reliable ticket provider with a good customer service record. They offer tickets for many events, at competitive prices. Note that prices can change depending on the event and the number of tickets wanted.
Buyers should:
- Compare TicketCity’s prices to other sites before buying.
- Read reviews from other customers who have bought tickets through TicketCity.
This way, they can have an informed decision. As long as buyers are careful when buying tickets, they should expect to get quality tickets at a fair price.
FAQs about: Is Ticketcity Legit
Q: Is TicketCity Legit?
A: Yes, TicketCity is a legitimate ticket marketplace with over 25 years of experience.
Q: Is TicketCity Safe?
A: Yes, TicketCity is a safe and secure ticket marketplace that offers a 100% guarantee on all ticket purchases.
Q: Is TicketCity Reputable?
A: Yes, TicketCity is a reputable ticket marketplace and has been a member of the National Association of Ticket Brokers since 2009.