Planning a vacay? Not sure about trusting Trivago? Uncover the facts about this renowned travel website. Is it the top pick for booking your escape? You gotta make an educated decision – it’s your call!
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Quick facts: Is Trivago Legit
- ✅ Trivago has over 4 million monthly users worldwide (Statista)
- ✅ Trivago had an annual revenue of 832 million euros in 2019 (Statista)
- ✅ Trivago has an average rating of 4.1 out of 5 on Trustpilot (Trustpilot)
- ✅ Trivago has operations in 55 countries (Trivago)
- ✅ Trivago is active on over 180 hotel booking sites (Trivago)
Introduction
Trivago – a renowned travel platform. It assembles hotels, flights, and other travel offers around the world. It provides handy search filters to help customers find great prices for their destination. But with many sites providing similar features, is Trivago a real service?
This article looks into Trivago’s history and ownership, safety ratings from customers, customer service and more. The aim is to give readers all the info to make an informed decision on using Trivago for their next vacation:
What is Trivago?
Trivago is a travel search engine. It helps users to compare prices of hotels, resorts and other lodging around the world. Rolf Schrömgens and Peter Vinnemeier founded it in 2005 in Düsseldorf, Germany.
Trivago gathers info from over 200 booking sites. It also has hotel reviews from customers and a rating system for easier selection. Trivago has over 60 million monthly visits. It is one of the most popular sites for travelers seeking affordable accommodations. Its website is available in more than 55 languages and can be used in over 190 countries.
What services does Trivago offer?
Trivago N.V., a German-based service, offers hotel search and comparison. It covers 190 countries, 170+ booking sites. It also provides info on user ratings, photos, and amenities at the property.
Services like Booking Manager, Rate Insights, and TripPlanner help travelers:
- Booking Manager allows access to all bookings in one place and make changes.
- Rate Insights helps identify the best deals.
- TripPlanner helps compare hotel rates across a route.
Pros of Trivago
Trivago is an online travel bookings engine that helps you compare hotel prices from various sources. It’s got lots of benefits!
- Firstly, you can find the best deals on hotels with just one platform. Plus, there’s no extra charge for booking through Trivago – making it a cost-effective option.
- What’s more? You get reviews of hotels from customers, as well as maps and pictures to help you make a decision. And if you find a better rate elsewhere, you can get a price match guarantee applied to your booking.
For these reasons, Trivago is a popular choice for travelers globally.
Low prices
Trivago is the go-to travel search engine. Easily compare prices from different providers. It boasts the lowest prices. Often, it does deliver low prices. This is because it searches through hundreds of booking sites. No tedious searching for you! Prices are always changing. Trivago can help you get the best price for your trip.
Furthermore, Trivago offers user-friendly filters. Customize searches based on price range and quality of accommodation. In short, Trivago is an excellent way to find cheap travel deals fast!
Easy to use interface
Trivago is a platform for online travel services. It helps customers find and compare hotels, flights, and rental cars from hundreds of providers worldwide. It’s praised for its simple interface. It also features more complex features like maps to explore local hotels, check hotel photos, view reviews, and set up price alerts. Some services are free, while others require a Premium subscription.
Trivago has earned many awards for its great design and user experience.
Variety of options
Trivago is a travel site offering users a wide range of options for booking flights and finding accommodation. It’s easy to use platform allows travelers to compare prices, find great deals, get discounts and read reviews.
Aside from airplanes and hotels, Trivago also offers tours, transport services and car rentals. Mainly, the website focuses on booking flights and accommodation. Customers can search flights by picking departure and destination cities. Trivago displays the lowest fares available from airlines across the world. Similarly, customers can search hotels based on budget and location.
Additionally, they have a loyalty program called trivago Rewards. It awards customers rewards points for every hotel stay they book on the website.
Cons of Trivago
Trivago is a hotel comparison website which helps travelers save money. But, there are some cons to consider:
- Trivago doesn’t always show the best prices. It’s best to check the hotel website directly too.
- Hotels may offer extras like Wi-Fi and shuttles which may be excluded in Trivago bookings.
- Some customers have reported slow customer support when dealing with refunds or queries. So, if you have any issues, act quickly and keep track of any booking changes.
Lack of customer service
Customers have said Trivago has awful customer service. This is a big issue for online businesses and Trivago is no different. People have difficulty locating info on the company and contacting them. They lack a live chat option on their website, making it hard to get quick responses. The email support system also gets slow responses, leading to frustration.
This lack of customer service is why some people doubt Trivago’s legitimacy. Potential customers may look elsewhere for their travel needs.
Lack of transparency in pricing
Trivago has a problem with transparency. Customers are often surprised when the same hotel costs more when booked on Trivago than directly. Moreover, prices on Trivago have been reported to be more than the actual cost when booked with the hotel. This has caused confusion and worries among travelers looking for the best deal.
Sometimes customers find a better deal with one OTA, but they have to pay more when booking through Trivago compared to another OTA. It is uncertain if this is an error or an intentional tactic to confuse consumers and avoid them finding the best deals. This has led to a lack of trust among users who don’t know what they are getting when they book through Trivago.
Unreliable reviews
Reviews are a key indicator for a website’s credibility. Unfortunately, Trivago’s reviews are largely not reliable or trustworthy. The majority of these reviews come from third-party sources like TripAdvisor and Google Reviews. These sites are known to filter the reviews, meaning many positive and negative reviews never make it to Trivago’s site. This means it’s hard to get an accurate account of customer satisfaction.
Furthermore, users have noticed these third-party sites are quite lenient towards Trivago. It leads people to believe more reviews are likely being manipulated to make the website look better.
Alternatives to Trivago
Searching for a travel booking site like Trivago? Consider Expedia and Booking.com. Both provide flights, hotels, and packages. Plus, customers have various payment options.
- Expedia has a mobile app. They also give loyalty points and discounts.
- Booking.com has a search engine. It compares prices to get the best deals.
In conclusion, Expedia and Booking are great for their prices and convenience.
Kayak
Kayak is a renowned travel comparison website. It helps customers compare prices of flights, hotels, and rental cars. The company takes pride in its simple way to save money on trips. Kayak has both a web version and app. Its app features price alerts, recommending alternative dates and destinations, and tracking prices. It provides travelers with more detailed information than other sites.
Customers can read reviews from previous guests about the amenities before booking. Online reviews from past customers give extra insight into the quality of services provided by a hotel.
Expedia
Expedia is a major online travel company, renowned around the world. With access to 400 airlines, 20,000 hotels and 70 car rental brands, they provide customers with a huge selection of travel options. Plus, they offer vacation packages filled with multiple components at discounted rates.
Expedia’s website is easy to use, plus they have lots of great features. They are trustworthy, working with reliable providers to keep customers’ bookings safe and secure. Expedia also offers competitive fees, plus discounts on flights and accommodations, so customers can save money in the long run.
Hotels.com
Hotels.com is a huge hotel-booking website. They make sure to keep customers safe and secure with encryption and safeguards. For credit card transactions, they use Secure Socket Layer (SSL) encryption. This encrypts data sent over the internet between your browser and their servers. It’s important as it keeps info private and can’t be read by anyone else.
Hotels.com also has a privacy policy. This policy ensures customers that their personal data won’t be shared with third parties without permission. With these measures in place, it’s safe to say that Hotels.com is a reliable website to book hotels online. Data safety and privacy protection are taken care of.
Conclusion
Trivago is legit! It provides a user-friendly platform to compare hotel rates from various sources, saving travelers time and money. They prioritize customer satisfaction by giving detailed information about each property. Plus, their website is super easy to use, and they guarantee privacy.
Whether you’re looking for a motel or a five-star hotel, Trivago’s search capabilities will help you find what you need at the best price. So, yes – Trivago is legit!
Summary of Pros and Cons
Pros of Prestigia:
- Rates cheaper than market standard.
- Easy-to-use interface with great search engine and filters.
- Simple to book hotel, flights, vacation rental, car rentals.
- Good deals on package vacations.
- Tons of info about hotels, destinations and local attractions.
Cons of Prestigia:
- Reported issues with customer service.
- Search results can be limited/outdated.
- Difficult to cancel/get refunds.
- Prices low, but not always get a discount.
Final Verdict
No doubt, Trivago is legit! It offers a straightforward way for travelers to find great deals on hotels, flights, car rentals, and more. Plus, the company’s comprehensive database of hotels and resorts ensures customers get their money’s worth. Furthermore, their customer service is reliable and fast.
But that’s not all! There are also numerous Eureka investment possibilities with Trivago. These could result in rewards and discounts when booking reservations through the platform – plus, investors can watch their portfolio grow!
FAQs about: Is Trivago Legit
Q1: Is trivago a legitimate website?
A1: Yes, trivago is a legitimate website. They are the world’s largest hotel search engine and are trusted by millions of users worldwide.
Q2: How does trivago make money?
A2: trivago makes money through advertising fees from hotels and online travel agencies. They also make money from commissions when customers book a hotel through their website.
Q3: Is it safe to book a hotel through trivago?
A3: Yes, it is safe to book a hotel through trivago. They use secure encryption technology and have strict privacy policies in place to protect your personal information.