Wondering if Viagogo is OK? We uncover the reality. What does it offer? Is it reliable? Get the facts before you buy. You’ll be in the know!
Contents
Quick facts: Is Viagogo Legit
✅ Viagogo is one of the most popular secondary ticket sellers in the world, with more than 20 million unique visitors per month. (Statista)
✅ According to the UK Competition and Markets Authority, Viagogo has been found to be in breach of consumer protection law. (Competition and Markets Authority UK)
✅ Viagogo has been repeatedly criticised for its lack of transparency when it comes to prices and fees, with many customers unaware of the final cost of their purchase until after it’s too late. (The Guardian)
✅ Viagogo is facing legal action from numerous countries, including
- France
- Belgium
- Switzerland
- Australia.
(BBC News)
✅ Viagogo has been accused of promoting the sale of tickets for concerts, sports events, and festivals that have already sold out on the primary market. (The Independent)
Introduction
Viagogo is a ticketing platform, founded in 2006, which sells tickets to events worldwide. It is one of the biggest secondary ticket sellers in the world. Recently, with scams and fraudulent activities on the rise, some buyers are doubtful of Viagogo’s legitimacy. This article will investigate consumer reviews, government regulations, and security protocols.
To determine if Viagogo is reliable and safe for purchasing tickets online, we will also give our opinion. After reading this article, you will have an understanding of Viagogo and if it is a legitimate way to buy tickets.
What is Viagogo?
Viagogo is an online ticket marketplace. It was founded in 2006, and is based in London, UK. It has offices in over 25 countries worldwide.
Critics claim that it’s not a legitimate ticketing service because of its overpriced tickets and lack of customer service. Despite this, Viagogo is still the biggest secondary ticketing market in the world. It provides customers access to events like sports games, concerts, theater productions, etc.
It has a secure checkout process and guarantees delivery of tickets. Plus, there’s 24/7 customer support. If you’re looking for tickets for a popular event, it may be worth considering as traditional outlets may already be sold out.
How Does Viagogo Work?
Viagogo is a ticket marketplace that links buyers and sellers of tickets to events such as concerts, theatre, comedy and sports. It works in over 50 countries and gives customers access to millions of tickets.
When customers buy a ticket, Viagogo sends an email with the ticket details – then the transaction is complete. The seller confirms payment and Viagogo delivers the tickets via email or post.
Viagogo has a secure payment system to protect customers from fraud and guarantee the authenticity of their purchase. Customers can also reach out to customer service if they have any queries.
Pros and Cons of Using Viagogo
Viagogo is a popular ticket reselling platform. It’s easy to use and has tickets for events worldwide. However, it has pros and cons.
The pros include a wide selection of tickets, convenience and customer support. You can buy tickets online or through the app. Plus, the customer service is good if you have any issues.
The cons are fees, and not being able to select your seat at some venues:
- Fees are higher due to Viagogo as a middleman.
- Also, some venues have paperless ticketing which stops you from picking your seat.
Pros
Viagogo has a global reach, allowing you to buy tickets no matter where you are. Plus, they offer a 100% guarantee on all tickets. So, you don’t need to worry about your purchase being valid.
The user interface is easy to use, and they have helpful customer service options. These include online chat and phone support for any issues that come up.
Cons
Viagogo has lots of advantages, but customers should be aware of some cons.
- Tickets on Viagogo may not be the cheapest. This is because they add extra fees and service charges.
- Also, Viagogo is a secondary marketplace. This means not all tickets are legit. Generally, tickets from Viagogo are real, as they offer a 100% money back guarantee if an event is cancelled or changed. However, some resellers sell counterfeit tickets or other fraudulent items. This can mean customers can’t get in to events or lose money buying fake tickets.
Is Viagogo Legit?
Is Viagogo Legit? Many ask this when they want to buy tickets online. Viagogo is a popular ticketing company that sells tickets worldwide. It started in 2006 and is now a popular option for consumers.
Most think Viagogo is legit and safe. However, they don’t sell genuine tickets. Instead, they act as a middleman and sell tickets from third parties at higher prices. Some people have also complained of receiving fake tickets or ones for canceled events.
Still, reviews prove that Viagogo is a reliable option for buying tickets. As long as customers check the tickets before purchase and know their legal liability, they should have no issues.
Conclusion
So, is Viagogo legit? Yes. Even though it has a lot of bad reviews online, Viagogo has been around since 2006. It has a good history of providing secure purchases and refunds.
Plus, you can often get great prices from Viagogo that you can’t find elsewhere. And, you can use cashless payment methods for convenience.
Unfortunately, customer complaints say the service can be slow. This is likely due to the way tickets are handled after they’re purchased.
Despite this, Viagogo is a legitimate ticketing platform. It delivers what it promises and is worth checking out if you’re looking for tickets to your favorite events.
FAQs about: Is Viagogo Legit
Q1: Is Viagogo a legitimate ticket seller?
A1: Yes, Viagogo is a legitimate ticket seller. The company is registered with the UK Financial Conduct Authority and is compliant with their regulations.
Q2: Does Viagogo guarantee the delivery of the tickets?
A2: Yes, Viagogo offers a 100% guarantee that the tickets will be delivered in time for the event. If for any reason the tickets are not delivered in time, Viagogo will provide a refund or replacement tickets.
Q3: Does Viagogo guarantee that the tickets are authentic?
A3: Yes, Viagogo guarantees that all tickets sold through their website are authentic and valid. All tickets are checked prior to being sold to ensure they are genuine.