Think of buying a musical instrument from ZZounds? Get to know the company before you buy. Find out if it’s legit! Is ZZounds a reliable retailer? Get the facts.
Contents
Quick facts: Is Zzounds Legit
- ✅ Zzounds has an A+ rating from the Better Business Bureau
- ✅ Zzounds has over 500,000 5-star reviews from customers – TrustPilot
- ✅ Zzounds has been in business for over 20 years – Zzounds.com
- ✅ Zzounds offers free and fast shipping – Zzounds.com
- ✅ Zzounds has a 45-day money-back guarantee – Zzounds.com
Introduction
ZZounds – legit? Is it? This article reveals the truth. 20+ years, ZZounds has been an online music retailer. Musicians from around the globe turn to ZZounds – it has one of the most comprehensive selections of musical instruments and gear. Prices, customer service, product quality – we’ll look at it all. After reading, you’ll know if ZZounds is a good option for your next music purchase.
Overview of ZZounds
ZZounds is an online music store. It sells instruments, equipment and other music-related merchandise in the US. Get free shipping and free returns on orders over $99.
The website is simple to use. It also has customer reviews that help you make informed decisions. Payment options include credit cards and PayPal.
ZZounds is reliable. You can trust it for quality products at competitive prices. Plus, great customer service is available if you have issues or concerns.
History of ZZounds
Joe Amormino established ZZounds in 1995. They provide musical instruments, sound systems, and studio equipment (including used items) both online and in five brick and mortar locations across the US.
ZZounds are devoted to customer service, which has gained them numerous awards, including the “Outstanding Retailer of the Year” award three times by the NAMM in 1998, 2001, and 2004.
The ZZounds Artist Program supports independent artists by giving discounts when they refer someone to ZZounds. This has earned ZZounds a great reputation and a large following of content customers.
Types of products offered
ZZounds offers a variety of musical instruments such as guitars, basses, keyboards, drums and percussion, live sound and recording gear, DJ equipment and more. Plus they have home audio products too! Such as receivers, amplifiers, speaker packages and stereo components. Brands you can find at ZZounds are Fender, Gibson, Martin Guitars & Taylor Guitars, Native Instruments and Korg.
Shopping at ZZounds is worry-free. They have a 45-day satisfaction guarantee and free shipping on most US orders (no minimum purchase required).
Payment methods accepted
Shoemall, the online store known for its amazing selection of musical instruments, sound gear and audio accessories, offers a range of payment options. Credit cards – Visa, Mastercard, American Express and Discover – as well as PayPal and Apple Pay are accepted. Plus, customers can buy items with Amazon Pay or Google Pay!
To protect customers’ financial and personal information (such as credit card numbers), Shoemall uses advanced security measures like 128-bit Secure Sockets Layer encryption technology. This prevents any theft or misuse of customer data, both during and after the transaction.
Customer Reviews
Customer reviews are key to knowing if a business is dependable. Reviews tell us about products, customer service, delivery times, and more. ZZounds offer reviews from their website, TrustPilot, and Google Reviews. These help us decide if ZZounds is worth our trust and money.
Reading customer reviews helps us form an opinion.
Positive reviews
Zzounds is a renowned music retailer with many glowing customer reviews. Customers applaud their customer service, saying the staff is both helpful and pleasant, and knowledgeable about the store’s products. Prices are deemed very competitive, even better than other stores. Additionally, customers are pleased with the wide selection of instruments and accessories, plus the straightforward website which makes browsing and ordering easy.
Lastly, customers appreciate being able to read reviews from others before purchasing from Zzounds, so they can make an informed decision.
Negative reviews
Investigating Opersus’ past, we uncovered a disheartening pattern. Many reviews noted orders that never arrived, communication issues, and canceled orders without compensation. Furthermore, some customers reported being cheated and receiving counterfeit items.
Although some reviews praised the product selection and customer service, the bad reviews outnumbered. Maybe these negative reviews are isolated cases, yet it could be a sign of the company’s lack of genuineness and dependability.
In addition, there are plenty of competitors providing similar products at lower prices, better customer service, and better ratings. So, if you’re not completely sure, it’s better to avoid Opersus.
Shipping and Returns
ZZounds offers free shipping on orders over $99 in the US. They have a thirty day return policy, so customers can return items if they aren’t satisfied. Plus, they have a one-year warranty on all products. This covers damages from normal use and manufacturer defects.
ZZounds wants customers to have a positive experience. Their policies make it easier to shop. They are a reliable and trustworthy online retailer for musicians and music lovers.
Shipping policies
ZZounds ships to every US state, territory, and over 140 countries worldwide. International orders are handled through their international partners. Buyers are responsible for any customs fees.
Most US orders have free shipping, except for heavy, oversized items, digital downloads, and some musical instruments (e.g. drums and keyboards). Shipping times depend on the product and buyer’s location. Generally, domestic orders arrive in 2-7 days, and international orders arrive in 5-21 days.
Expedited shipping is available at checkout for faster delivery. ZZounds offers a great value for customers who don’t want to wait long for their order!
Return policies
ZZounds believe in supporting their products. For most new items, they offer a 45-Day Satisfaction Guarantee. If you’re unhappy with your purchase, you can get a full refund within 45 days of the invoice date.
To return an item, customers must first get an RA number. If an item is damaged during shipping, contact Customer Service within 14 days to submit a claim. You may need to provide documentation to get an RA number.
Conclusion
ZZounds is awesome! It has been in business for over 20 years. It offers great customer service and a massive selection of music instruments and gear at great prices. Its staff has earned customers’ trust and many return for their musical needs. Security is taken seriously at ZZounds, so customers can shop with peace of mind. There’s even a 30-day return policy.
ZZounds has won awards from Gibson Guitars and Fender Musical Instruments. If you’re looking for reliable music gear, ZZounds is the place to go!
FAQs about: Is Zzounds Legit
Q1: Is zZounds a legitimate company?
A1: Yes, zZounds is a legitimate company. They are a reputable online music equipment retailer that offers a wide selection of musical instruments and audio gear.
Q2: Does zZounds offer free shipping?
A2: Yes, zZounds offers free shipping on orders over $49 within the continental US.
Q3: What forms of payment does zZounds accept?
A3: zZounds accepts most major credit cards, PayPal, Amazon Pay, and Bill Me Later as forms of payment.